easyJet Airline Company Limited
Calling easyJet Airline Company Limited at +443305515151 provides access to various customer services, including assistance with bookings, flight changes, cancellations, refunds, baggage inquiries, and general queries. Special assistance for passengers with accessibility needs is also available, as well as support for group bookings and data protection inquiries. The service operates Monday to Friday from 10:00 to 20:00 BST and on weekends from 09:00 to 18:00 BST. Wait times can be long, especially during peak travel periods or after flight disruptions. For quicker responses, live chat is recommended. Special assistance requests should be made at least 14 days in advance.
Updated 15 Dec 2025
Expected outcomes
- Change flight bookings
- Request flight cancellations
- Inquire about refunds
- Seek baggage assistance
- Arrange special assistance
- Make group bookings
- Discuss data protection
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Booking reference
- Flight details
- Personal identification
- Group booking reference
- Passenger details
- Proof of identity
- Details of data request
Known issues
Customers often experience long wait times when calling easyJet, particularly during peak travel periods. To avoid delays, it is advisable to use the live chat feature, which is typically faster. If calling is necessary, try to reach out during off-peak hours. Some users find it challenging to connect with a live agent due to automated systems; persisting through menus or using the chat option to request an agent can help. Email responses, especially for data protection inquiries, may take up to 28 days, so use phone or chat for urgent issues.
