London School of Hygiene & Tropical Medicine
The London School of Hygiene & Tropical Medicine's Emergency Department provides specific services such as emergency medical advice and referrals to the Hospital for Tropical Diseases. These services are available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include seeking guidance on accessing emergency medical care and referrals for recent travelers with acute symptoms. Typical wait times are not specified, but it is advisable to call during operating hours for prompt assistance. For life-threatening emergencies, callers should dial 999, while NHS 111 is recommended for urgent but non-life-threatening issues.
Updated 14 Dec 2025
Expected outcomes
- Access emergency medical advice
- Receive NHS service referrals
- Get walk-in clinic referrals
- Report acute symptoms
- Consult on travel-related health issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Basic personal information
- Description of symptoms
- Travel history
- Name
- Date of birth
- Contact number
- Address
- NHS number
Known issues
A common issue is the limited after-hours support, as the emergency department or walk-in clinic is not available outside standard operating hours. Callers are advised to use NHS 111 for urgent but non-life-threatening issues, or 999 for life-threatening emergencies. This issue is frequently reported and was last noted on 2024-10-01. To avoid frustration, it is recommended to contact during the specified hours or use alternative services like NHS 111 for immediate assistance outside these times.
