Birkbeck, University of London
Birkbeck, University of London's Admissions Department can assist with a variety of tasks related to undergraduate, postgraduate, and international admissions. Common reasons for calling include inquiries about application requirements, checking the status of submitted applications, and receiving guidance on the enrolment process. The department is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. Callers may experience longer wait times during peak periods, such as August and September. For specific course-related questions, callers might be redirected to use online enquiry forms.
Updated 15 Dec 2025
Expected outcomes
- Answer application queries
- Check application status
- Guide enrolment process
- Assist international applicants
- Provide visa information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Application ID
- Personal details
- Offer letter
- Nationality
- Course interest
- Invitation to enrol
Known issues
Callers to Birkbeck's Admissions Department sometimes experience long wait times, particularly during peak admissions periods like August and September. To avoid delays, it is advisable to call earlier in the day. Additionally, some inquiries, especially those related to specific courses or international admissions, may be redirected to online forms or email. Preparing to use these alternative methods can help streamline the process and ensure queries are addressed efficiently. For detailed questions, having all necessary documents and information ready can also expedite the resolution.
