Brunel University London
Brunel University London's main switchboard connects callers to various departments, staff, or services within the university. This service is available during the main operating hours of the university. Common reasons for calling include reaching specific departments, contacting staff members, or inquiring about university services. If you have an emergency, you should contact the Security Team directly. Wait times can vary, especially during peak periods like admissions or the start of the term. For non-urgent queries, consider using email as an alternative to avoid long wait times.
Updated 15 Dec 2025
Expected outcomes
- Connect to specific departments
- Reach a staff member
- Inquire about university services
- Report an emergency
- Obtain contact information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Department name
- Staff member name
- Nature of enquiry
- Emergency details
- University email address
- Purpose of call
Known issues
Callers to Brunel University London may experience long wait times, particularly during busy periods such as admissions or the start of the term. To mitigate this, it is advisable to call during off-peak hours or use email for non-urgent queries. If you encounter long wait times, you may choose to remain on hold or try calling back later. For emergencies, it is crucial to inform the operator immediately or contact the Security Team directly at their 24/7 number.
