Institute of Modern Languages Research
The Institute of Modern Languages Research Administration department offers a range of services via phone, including answering general enquiries about institute activities, providing event information, and assisting with fellowship enquiries. Typical reasons for calling include checking event details, understanding fellowship requirements, and clarifying administrative procedures. The department is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers may experience shorter wait times during mid-morning or mid-afternoon, especially outside peak academic periods such as the start of term or major events.
Updated 15 Dec 2025
Expected outcomes
- Check event details
- Clarify fellowship requirements
- Request application guidelines
- Confirm event registration
- Provide contact information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Event name
- Event date
- Fellowship type
- Applicant details
- Contact details
- Nature of enquiry
Known issues
Callers sometimes experience long wait times during peak academic periods, such as the start of term or major events. To avoid delays, it is recommended to call during mid-morning or mid-afternoon. Alternatively, consider emailing the administration team, as responses may be faster during busy periods. Ensure you have all necessary information ready, such as event names or fellowship types, to expedite the process. If follow-up is required, provide clear contact details to facilitate communication.
