School of Advanced Study, University of London
The School of Advanced Study at the University of London offers phone support through the Chief Operations Officer's department for various administrative and operational queries. Common reasons for calling include inquiries about administration, operations, and central office matters. The phone line is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. While phone contact is available for urgent matters, using the online enquiry hub or email is recommended for quicker responses. Callers may experience long wait times during peak academic periods, so planning calls during off-peak hours may be beneficial.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm eligibility requirements
- Request service updates
- Resolve administrative issues
- Inquire about operations
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Nature of enquiry
- Relevant department
- Staff member name
- Reference number
Known issues
Callers to the School of Advanced Study sometimes face long wait times, particularly during peak academic periods. To avoid delays, it is advisable to use the online enquiry hub or email for faster responses. If phone contact is necessary, calling during non-peak hours may reduce wait times. For specific staff inquiries, having the relevant department or staff member's name ready can expedite the process. Always have your reference number handy if applicable, to ensure a smoother interaction.
