St Mary's University, Twickenham
St Mary's University, Twickenham's Fees Office assists students with various fee-related inquiries. You can call during office hours to ask about tuition fees, payment methods, deadlines, and fee structures. The office also helps resolve payment issues such as late payments, refunds, and setting up payment plans. Additionally, you can request documents like fee statements and invoices. Typically, callers should have their student ID and course details ready for verification. While specific wait times are not provided, calling during mid-morning or early afternoon may help avoid peak times. Complex issues might require follow-up via email or an in-person appointment.
Updated 15 Dec 2025
Expected outcomes
- Inquire about tuition fees
- Resolve payment issues
- Request fee statements
- Set up payment plans
- Ask about payment deadlines
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- student ID
- course details
- payment receipt
- issue description
- document type
- contact information
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours, such as mid-morning or early afternoon, to potentially reduce wait times. Ensure you have all necessary information ready, such as your student ID and any relevant documents, to streamline the process. If your issue is complex, be prepared for possible follow-up via email or an in-person visit. For routine inquiries, consider checking the university's website for online resources that might address your questions without the need for a call.
