Teesside University Students' Union
Teesside University Students' Union offers a range of services via phone, including answering questions about membership, events, and student support services. Students can connect with elected officers for advocacy and representation, inquire about upcoming events, and book them. Additionally, the Union provides referrals to welfare, academic, and wellbeing support services. Calls are typically handled during operating hours, and wait times can vary. It is advisable to call during mid-morning or early afternoon for potentially shorter wait times. The Union is student-led and operates independently from the University, ensuring a focus on student needs.
Updated 16 Dec 2025
Expected outcomes
- Answer membership questions
- Provide event details
- Book event tickets
- Connect with student officers
- Refer to support services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Nature of enquiry
- Event details
- Officer contact info
- Support service needs
Known issues
While there are no specific known issues reported, it's helpful to be prepared when calling. Have your student ID ready, as it may be required for verification. Calls are best made during mid-morning or early afternoon to avoid peak times. If you encounter long wait times, consider checking the Students' Union website for information or using email for non-urgent inquiries. Always clearly state the purpose of your call to ensure you are directed to the right department.
