UCL Great Ormond Street Institute of Child Health
The UCL Great Ormond Street Institute of Child Health provides a central contact point for general enquiries and departmental contact routing. Callers can obtain information about the Institute, including research activities and academic programs. The reception is available during core hours from 08:00 to 18:00 Monday to Friday and 09:00 to 13:00 on Saturdays. It is important to call during these times for the best response, as support services are limited outside these hours. The reception can direct calls to specific departments or staff members, ensuring that enquiries are handled efficiently.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm opening hours
- Request department contacts
- Inquire about research programs
- Direct call to staff
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Department name
- Staff member name
- Research group details
- Contact information
- Specific question list
Known issues
A common issue faced by callers is the lack of after-hours coverage. The reception is not staffed outside of the building's core hours, which are 08:00 to 18:00 on weekdays and 09:00 to 13:00 on Saturdays. To ensure a timely response, it is recommended to call during these hours. If you need assistance outside these times, consider checking the Institute's website for additional resources or contact details. This can help avoid frustration and ensure your enquiry is addressed promptly.
