UCL Institute of Ophthalmology
The UCL Institute of Ophthalmology provides a variety of services through its main switchboard. Callers can inquire about student admissions, research collaborations, and media communications. The switchboard also handles general enquiries, offering directions and routing to relevant departments. Typical wait times can vary, with longer waits during peak periods such as the start of the academic term. For a quicker response, it is advisable to call mid-morning or mid-afternoon. The switchboard operates during main business hours, and callers should be prepared to clearly state their enquiry to ensure efficient service.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Inquire about courses
- Explore research opportunities
- Arrange media interviews
- Request visitor parking
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Contact details
- Name
- Vehicle details
- Arrival time
- Course details
Known issues
Some callers experience long wait times, particularly during peak periods like the start of the academic term. To avoid delays, try calling during mid-morning or mid-afternoon. Additionally, there are occasional issues with calls being misrouted. To prevent this, clearly state the purpose of your call and request a direct transfer to the appropriate department. These steps can help ensure a smoother and more efficient calling experience.
