Ulster University Coleraine Campus
Ulster University Coleraine Campus provides enrolment support through their Registry office. This service assists students with online enrolment, registration queries, and updates to student records. Calls are typically handled during standard office hours, Monday to Friday. Common reasons for calling include clarifying enrolment procedures, updating personal details, and resolving registration issues. During peak enrolment periods, such as August and September, wait times can be longer. It's advisable to call earlier in the day or outside these peak times to avoid delays.
Updated 15 Dec 2025
Expected outcomes
- Assist with online enrolment
- Resolve registration queries
- Update student records
- Clarify enrolment procedures
- Provide enrolment references
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Personal details
- Enrolment reference
- Full name
- Date of birth
- Relevant documents
Known issues
Callers may experience long wait times during peak enrolment periods, particularly in August and September. To minimize delays, try calling earlier in the day or outside these busy weeks. Additionally, some students report being misdirected to other departments. To avoid this, clearly state that you need the Registry (Online Enrolment) for the Coleraine campus at the start of your call. Having your student ID and relevant documents ready can also help streamline the process.
