University of Essex
The University of Essex Corporate Communications Office handles a variety of tasks related to media and communications. Common reasons for calling include media enquiries, internal communications support, and media training. The office is available Monday to Friday, from 10:00 to 16:00. Wait times can vary, especially during peak news cycles or university events. For urgent media enquiries, it is recommended to use the office mobile number. General queries can be sent via email to ensure a timely response. The team is well-equipped to manage both internal and external communications, providing strategic advice and support.
Updated 15 Dec 2025
Expected outcomes
- Handle media enquiries
- Support internal communications
- Manage external messaging
- Provide media training
- Advise on media strategy
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Media credentials
- University affiliation
- Contact details
- Nature of enquiry
- Deadline (if applicable)
- Supporting materials
Known issues
Some users experience delayed responses, particularly during busy periods like peak news cycles or major university events. To mitigate this, it is advisable to follow up via email or call the office mobile for urgent matters. The team strives to respond promptly, but preparing all necessary information in advance can help expedite the process. For non-urgent queries, using the main communications email is recommended. Understanding the office's availability and preparing detailed enquiries can also improve response times.
