University of Portsmouth
The University of Portsmouth's main switchboard is available for handling general enquiries about the university. Callers can obtain information on course offerings, support services, and be directed to relevant departments. Operating hours are Monday to Thursday from 08:30 to 17:15 and Friday from 08:30 to 16:15. While the switchboard can assist with a wide range of queries, specific questions regarding admissions, international students, or payments may be better addressed through direct lines or emails. Wait times can vary, but calling during mid-morning or mid-afternoon may reduce hold times.
Updated 15 Dec 2025
Expected outcomes
- Check course information
- Inquire about support services
- Direct to departments
- Request contact details
- Confirm operating hours
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Nature of enquiry
- Relevant department
- Personal identification
- Course details
- Contact information
Known issues
While there are no specific known issues reported, callers may experience longer wait times during peak hours, such as the start of the academic year or exam periods. To avoid delays, consider calling during mid-morning or mid-afternoon. For specific queries, using direct lines or emails may provide quicker responses. Additionally, having all necessary information ready before calling can help streamline the process and ensure your enquiry is handled efficiently.
