Bristol City Council
Bristol City Council's contact number, +441179222000, is available for general enquiries and directs callers to appropriate departments. Common reasons for calling include checking application statuses, confirming eligibility, and requesting service updates. The lines are open Monday to Friday from 08:30 to 18:00, with a closure on Wednesdays from 12:00 to 13:30, and Saturday from 09:00 to 13:00. Callers should expect longer wait times during peak hours and after public holidays. For emergencies outside these hours, a separate number is available. It's advisable to call during off-peak times for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm eligibility requirements
- Request service updates
- Direct to departments
- Inquire about council services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Address
- Reference number
- Details of enquiry
- Contact details
- Nature of emergency
Known issues
Callers frequently experience long wait times, especially during peak hours and after public holidays. To minimize wait times, it's recommended to call during off-peak hours. Additionally, the phone lines are closed on Wednesdays from 12:00 to 13:30 for staff training, so it's best to avoid this time. For emergencies, a different number is available outside regular hours. Having relevant reference numbers or personal details ready can help speed up the process.
