Companies House
Companies House Cardiff Office provides Welsh language support for various services, including company filings and correspondence. Callers can incorporate companies, file accounts, and submit statutory information in Welsh. Bilingual certificates and forms are available. The office also offers translation services and invites Welsh speakers to participate in user panels. Typically, callers experience standard wait times, but availability of Welsh-speaking staff may vary. For the best experience, it's advisable to call during regular business hours. If Welsh-speaking staff are unavailable, a callback or written response in Welsh can be arranged.
Updated 15 Dec 2025
Expected outcomes
- Incorporate companies in Welsh
- File accounts in Welsh
- Submit statutory information
- Receive bilingual certificates
- Participate in user panels
- Request translations
- Get Welsh language advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Company details
- Relevant forms
- Customer query
- Content to be translated
- Welsh language preference
- Contact details
Known issues
Occasionally, there may be no Welsh-speaking staff available immediately for phone support at Companies House. In such cases, callers are offered the option to receive a callback from a Welsh-speaking staff member or to continue the conversation in English. Alternatively, a written response in Welsh can be provided. To minimize inconvenience, it's recommended to call during regular business hours. For complex queries, submitting them in writing ensures a comprehensive Welsh response. This approach helps manage expectations and provides a satisfactory resolution.
