Competition and Markets Authority
The Competition and Markets Authority (CMA) can be contacted for various services, including general enquiries about their remit, ongoing investigations, consumer rights, and guidance on competition and consumer law. You can also report suspected anti-competitive practices or market problems. Feedback on consultations, such as annual plans or proposed regulatory changes, is also accepted. Calls are typically handled during published operating hours. While specific wait times aren't provided, having all necessary information ready can expedite the process. For reporting issues, you might be directed to submit details online or via email for documentation.
Updated 15 Dec 2025
Expected outcomes
- Check investigation status
- Report anti-competitive behavior
- Submit consultation feedback
- Request consumer rights guidance
- Inquire about CMA remit
- Report market problems
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contact information
- Details of the issue
- Relevant dates
- Parties involved
- Supporting evidence
- Written feedback
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours to avoid long wait times. Having all relevant details ready before calling can lead to a more efficient interaction. For complex issues, you may be directed to provide additional information online or via email. This ensures proper documentation and follow-up. If you experience difficulties reaching the CMA by phone, consider using their email or online submission forms for certain tasks.
