Department for Levelling Up, Housing and Communities
The Department for Levelling Up, Housing and Communities can be reached at +443034440000 for a variety of services related to housing, local government, planning, building safety, and community support. Common reasons for calling include seeking information on housing policies, filing complaints, or requesting specific departmental information. The line is open Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Callers may experience longer wait times during peak hours, typically around midday. It is advisable to call early in the morning or later in the afternoon to avoid delays.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Submit a complaint
- Request housing policy info
- Inquire about building safety
- Provide feedback on services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Complaint details
- Reference number
- Supporting evidence
- Information requested
Known issues
While there are no specific known issues reported, callers should be prepared for potential wait times during peak hours. To ensure a smooth call, have all necessary documents and information ready before dialing. If you encounter long wait times, consider calling during non-peak hours such as early mornings or late afternoons. Additionally, using online resources or email for non-urgent inquiries may provide quicker responses. Always note down any reference numbers provided during the call for future follow-up.
