⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Gloucestershire Fire and Rescue Service
The Gloucestershire Fire and Rescue Service offers a 'Safe and Well' visit service, where residents can request a home fire safety check and receive advice from the Community Safety Team. This service is available from Monday to Saturday during operating hours. Callers can expect to provide detailed information about their household, including age, health, and fire safety equipment. Consent is required if the request is made on behalf of someone else. While specific wait times are not provided, it is advisable to call during mid-morning or early afternoon to potentially avoid peak times.
Updated 15 Dec 2025
Expected outcomes
- Request Safe and Well visit
- Provide household safety details
- Consent for third-party requests
- Specify contact preferences
- Receive fire safety advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Address
- Contact number
- Household age details
- Smoke alarm status
- Consent form
Known issues
While there are no specific issues reported, callers should be prepared to provide comprehensive household details, including health and fire safety information. It is important to have consent ready if making a request for someone else. To avoid potential delays, consider calling during off-peak hours, such as mid-morning or early afternoon. If unable to reach the service, check online resources or try calling back at a different time.
