London Borough of Hackney Pension Fund
The London Borough of Hackney Pension Fund provides essential services for pension scheme members, including answering questions about membership, benefits, and administration. Callers can also update personal information such as contact details and addresses. The service is available Monday to Friday, from 09:00 to 17:00. Typical reasons for calling include checking pension benefits, updating personal details, and understanding membership criteria. While specific wait times are not provided, calling during mid-morning or mid-afternoon may help avoid peak times. It's crucial to have your pension reference or National Insurance number ready when calling.
Updated 16 Dec 2025
Expected outcomes
- Check pension benefits
- Update personal details
- Confirm membership criteria
- Request administrative support
- Verify contact information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- National Insurance number
- Pension reference
- Contact details
- Updated personal information
- Written notification
Known issues
Occasionally, callers experience issues with outdated contact numbers for the Hackney Pension Fund. It's recommended to use the most recent numbers available on the official website to avoid confusion. Additionally, having your pension reference or National Insurance number ready can streamline the process. If you encounter difficulties, consider reaching out via email or checking online resources for alternative contact methods. Being prepared with all necessary information can help ensure a smooth and efficient call experience.
