⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Office of the Police and Crime Commissioner for Dorset
The Office of the Police and Crime Commissioner for Dorset provides specific services through their contact number, including handling general enquiries about the Commissioner's role and responsibilities, processing Freedom of Information (FOI) requests, and reviewing certain appeals against complaint outcomes by Dorset Police. Calls are typically answered during office hours from Monday to Saturday. Common reasons for calling include seeking information on the Commissioner's activities, submitting FOI requests, and appealing complaint outcomes. While wait times are not specified, calling during mid-morning or mid-afternoon may reduce hold times. It's important to note that the office cannot handle operational police matters or most complaints about police conduct.
Updated 15 Dec 2025
Expected outcomes
- Check Commissioner's role
- Submit FOI request
- Appeal complaint outcome
- Redirect misrouted enquiries
- Acknowledge enquiry receipt
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contact details
- Nature of enquiry
- FOI request details
- Original complaint details
- Outcome letter
- Review FOI Disclosure Log
Known issues
A common issue is misrouted enquiries, where callers mistakenly contact the PCC for matters that should be directed to Dorset Police or other agencies, such as reporting crimes or police conduct complaints. These are redirected to the appropriate authority. Additionally, the PCC's office has limitations in handling complaints, as they can only review certain appeals. Callers are informed of these limitations and directed to Dorset Police for other complaints. To avoid frustration, ensure your enquiry is within the PCC's remit before calling.
