⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Staffordshire Fire and Rescue Service
Staffordshire Fire and Rescue Service can be reached at +443003301000 for a range of services including general enquiries, reporting non-emergency incidents, providing feedback, and community event requests. The phone line is operational from Monday to Thursday, 08:30 to 17:00 and on Friday from 08:30 to 16:30, excluding Bank Holidays. For emergencies, always dial 999. Common reasons for calling include asking questions, reporting non-urgent incidents, and requesting the fire service's presence at community events. It's advisable to call early in the day to minimize wait times.
Updated 15 Dec 2025
Expected outcomes
- Answer general questions
- Report non-emergency incidents
- Submit complaints or compliments
- Request community event attendance
- Gather fire safety information
- Check availability of resources
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Nature of enquiry
- Incident details
- Location
- Feedback details
- Supporting information
Known issues
There are currently no specific known issues reported with calling Staffordshire Fire and Rescue Service. It is recommended to prepare your enquiry details ahead of the call to streamline the process. Avoid peak times near opening hours to reduce waiting times. Meanwhile, you can utilize their online contact forms for feedback or compliments as an efficient alternative during office closures.
