⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Tyne and Wear Fire and Rescue Service
The Tyne and Wear Fire and Rescue Service provides several services via their fax number, primarily for document transmission. Common reasons to use this service include arranging home safety checks, making referrals for fire-setter interventions, and handling press and media enquiries. The fax service is available Monday to Friday from 09:00 to 16:30, excluding Bank Holidays. However, for urgent matters, it is advised to use phone or email as the fax may not be checked frequently. Wait times for fax confirmation can vary, and it is recommended to follow up with a call if the matter is urgent.
Updated 14 Dec 2025
Expected outcomes
- Arrange home safety checks
- Refer fire-setter interventions
- Handle press enquiries
- Request fire safety advice
- Submit organizational documents
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Your contact details
- Intended recipient
- Clear subject
- Cover sheet
- Document for fax
- Confirmation of transmission
Known issues
Fax reliability can be an issue, as machines are not always monitored closely. It is recommended to use email or telephone for urgent or important communications. If you must use fax, ensure you include a cover sheet with clear contact details and follow up with a phone call to confirm receipt. This approach helps mitigate the occasional unreliability of fax services. For emergencies, always call 999 instead of using fax or other non-urgent communication methods.
