Brune Medical Centre (The Willow Group)
Brune Medical Centre, part of The Willow Group, offers a range of services via their main contact number. Patients can call for general medical advice, book appointments, request repeat prescriptions, and inquire about blood tests. The line is open Monday to Friday from 08:00 to 18:00. Common reasons for calling include triage for urgent medical needs and providing feedback or complaints. While the centre provides disabled access and shared services across five sites in Gosport, callers may experience long wait times, especially during peak hours. It's advisable to call during off-peak times or use online services for quicker assistance.
Updated 15 Dec 2025
Expected outcomes
- Book medical appointments
- Request repeat prescriptions
- Inquire about blood tests
- Receive triage for urgent needs
- Provide feedback or complaints
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient name
- Date of birth
- Contact details
- NHS number
- Medication details
- Description of symptoms
Known issues
Patients often report long wait times when calling Brune Medical Centre, particularly during peak hours. To mitigate this, it is recommended to use online services or call during off-peak times for faster response. Additionally, securing appointments can be challenging due to high demand, so calling early in the day or utilizing the online booking system is advisable. These measures can help reduce frustration and improve the efficiency of accessing services. Always have your patient details ready to expedite the process.
