Freeman Hospital
Freeman Hospital's main contact number connects callers to various departments and provides essential hospital information. Common reasons for calling include managing appointments, accessing accessibility support, and general enquiries about hospital services. The switchboard staff are known for their efficiency in directing calls. Accessibility support is available for those with hearing or speech impairments through textphone or the NGT Lite app. While specific wait times aren't provided, callers may experience delays during peak hours. It's advisable to call during off-peak times for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Connect to departments
- Change appointments
- Cancel appointments
- Confirm appointments
- Access accessibility support
- Get hospital information
- Use textphone services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Appointment details
- Patient information
- Nature of enquiry
- Department name
- Textphone or NGT Lite app
- Patient name
Known issues
Callers to Freeman Hospital sometimes experience long wait times, especially during peak hours or when trying to reach specific departments. To avoid this, it's recommended to call during off-peak times or use online contact forms if available. Occasionally, callers are transferred multiple times before reaching the correct department. The switchboard staff are trained to clarify needs before transferring calls to minimize this issue. Accessibility support is readily available for those with hearing or speech impairments, ensuring all callers can communicate effectively.
