General Medical Council
The General Medical Council (GMC) provides a range of services via their main contact number, including assistance with medical registration, licensing, and addressing concerns about doctors. Common reasons for calling include inquiries about registration processes, standards, and complaints. The phone lines are open Monday to Friday from 09:00 to 17:00 BST. Callers may experience long wait times, especially on Mondays and Fridays, so it is advisable to call mid-morning on Tuesdays or Wednesdays for a quicker response. Clearly stating the nature of your inquiry at the beginning of the call can help avoid unnecessary redirects.
Updated 15 Dec 2025
Expected outcomes
- Answer registration questions
- Assist with licensing
- Investigate doctor concerns
- Provide revalidation information
- Guide on professional standards
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- GMC reference number
- Personal identification
- Professional qualifications
- Relevant documentation
- Details of concern
- Supporting evidence
Known issues
Callers often report long wait times, particularly during peak hours such as Mondays and Fridays. To avoid delays, it is recommended to call mid-morning on Tuesday or Wednesday. Additionally, to prevent being redirected multiple times, clearly state the nature of your inquiry at the start of the call. If your issue can be resolved online, consider using the GMC's digital services. Email responses may take up to four working days, so plan accordingly if your inquiry is time-sensitive.
