Joint Library of Ophthalmology, Moorfields Eye Hospital, and UCL Institute of Ophthalmology
The Joint Library of Ophthalmology at Moorfields Eye Hospital and UCL Institute of Ophthalmology offers a range of services, including answering general enquiries about library services, processing membership applications, and arranging museum visits. The library is accessible during operating hours, with specific services available online or in-person. Common reasons for calling include accessing specialist collections, arranging museum visits, and seeking accessibility support. Wait times are typically short, but it is advisable to call during mid-morning or mid-afternoon to avoid peak times. Accessibility support is available, but advance notice is recommended for special arrangements.
Updated 15 Dec 2025
Expected outcomes
- Answer library service questions
- Process membership applications
- Arrange museum visits
- Provide accessibility assistance
- Access specialist collections
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Eligibility documentation
- Online application form
- Advance appointment
- Membership login
- Contact email
- Details of accessibility needs
Known issues
A known issue with the library is the lack of a step-free evacuation route for those unable to use stairs during emergencies. To mitigate this, visitors can request fetching of materials via email to the Library Accessibility Team. It is recommended to contact the library in advance to discuss any specific accessibility needs. For general enquiries, calling during non-peak hours can help reduce wait times. Online resources are available for members, providing an alternative to in-person visits.
