NHS National Services Scotland - Scottish Trauma Network
The NHS National Services Scotland - Scottish Trauma Network can be reached for specific services such as handling general information requests and processing Freedom of Information (FOI) requests. This line is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. Although the organization does not treat patients directly, it provides essential administrative support and network coordination. Callers typically seek information about network services or submit FOI requests. Wait times can vary, but calling during mid-morning or early afternoon may reduce hold times.
Updated 15 Dec 2025
Expected outcomes
- Request network information
- Submit FOI requests
- Inquire about services
- Understand administrative processes
- Clarify service availability
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- FOI request details
- Contact information
- List of questions
- Pen and paper
- Operating hours
- Email address
Known issues
While there are no specific known issues reported, callers should be aware that NHS National Services Scotland does not provide direct patient care. It's important to have all necessary information ready before calling, such as FOI request details or specific questions about the network. For faster service, consider calling during non-peak hours, typically mid-morning or early afternoon. If the line is busy, using email as an alternative may also be effective for non-urgent inquiries.
