Samaritans
Samaritans provides confidential emotional support 24/7 for anyone in distress, despair, or experiencing suicidal thoughts. You can call them at +44116123 for immediate assistance. They also offer email support, web chat, in-person visits, and letter writing services. Calls are free and do not appear on phone bills. While phone support is available around the clock, web chat operates during limited hours, and email responses may take a few days. In-person support varies by branch, so checking local times is advised. Wait times can occur during peak periods, but persistence is encouraged.
Updated 15 Dec 2025
Expected outcomes
- Receive emotional support
- Access web chat service
- Send email for support
- Visit local branch
- Write and send a letter
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Phone
- Email access
- Internet connection
- Local branch information
- Paper and pen
Known issues
Occasional wait times may occur when calling Samaritans due to high call volumes, especially during peak periods. It's recommended to stay on the line or try again later. Email support is available, but responses can take several days, particularly during busy times. If your need is urgent, calling is the best option. For those preferring in-person support, checking local branch hours in advance is beneficial. Web chat is a newer service and may not be available at all times, so visiting the website for current availability is advised.
