Sky TV
Sky TV's Sky Mobile department offers a range of services via their customer service number. Callers can receive assistance with account management, billing inquiries, technical support, cancellations, and service upgrades. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include resolving billing issues, upgrading services, and troubleshooting technical problems. Wait times can be long, especially during peak hours, but calling early in the morning or late in the evening may help. Calls from Sky Mobile or Sky Talk lines are free when dialing 150.
Updated 15 Dec 2025
Expected outcomes
- Manage account details
- Resolve billing issues
- Receive technical support
- Cancel services
- Upgrade service packages
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Registered phone number
- Personal identification
- Device information
- Billing details
- Description of issue
Known issues
Customers frequently encounter long wait times, particularly during peak hours or after service outages. To minimize wait times, it is advisable to call early in the morning or late in the evening. The automated system can be challenging to navigate, often redirecting callers to online resources. To reach a live agent, remain silent or repeatedly say 'agent' when prompted. Persistence is key to bypassing the automated prompts and speaking with a representative. Staying on the line without hanging up increases the likelihood of connecting with a human agent.
