Argos Limited
Argos Limited offers assistance with order enquiries, website support, and complaint submissions through their contact number. Customers can inquire about order status, delivery issues, and returns, as well as receive help with website navigation and account access. Complaints about products, services, or staff can also be registered. The service is available seven days a week from 08:00 to 20:00. While specific wait times are not provided, customers often experience long hold times. It's recommended to call early or late in the day to potentially reduce wait times. Accessibility support is available through Relay UK and SignVideo services.
Updated 15 Dec 2025
Expected outcomes
- Check order status
- Resolve delivery issues
- Process returns
- Access website support
- Submit product complaints
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Order number
- Personal details
- Account details
- Complaint details
- Reference number
- Printed statements
Known issues
Customers frequently report long hold times when trying to reach a human agent by phone. To potentially reduce wait times, calling early or late in the day is suggested. Occasionally, live chat sessions may disconnect abruptly, so retrying or using alternative contact methods is recommended. Some users experience account recognition failures, which can be resolved by escalating to support or requesting printed statements. These issues highlight the importance of having all necessary information ready when contacting Argos.
