+44 800 358 6552ebay uk customer servicerequest ebay refundreport ebay seller

eBay (UK) Limited

Calling eBay (UK) Limited's Customer Service at +448003586552 can help with various tasks such as requesting refunds, reporting sellers, resolving account suspensions, and more. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include issues with refunds, seller disputes, and account problems. Wait times can vary, and reaching a live agent may require persistence due to automated systems. It's often best to call during mid-morning or early afternoon to avoid peak times.

OrganizationeBay (UK) Limited — Customer Service

Updated 15 Dec 2025

Expected outcomes

  • Request a refund
  • Report a seller issue
  • Resolve account suspension
  • Report missing items
  • Resolve payment issues

Call preparation

Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.

  • Order details
  • Reason for refund
  • Seller username
  • Item number
  • Account details
  • Tracking information
  • Payment method info

Known issues

Many users experience difficulty reaching a live agent as calls often route to automated systems. It's recommended to use the 'Contact Us' section on the eBay website to request a callback or initiate a live chat. Direct phone support is limited, and most issues require online interaction. Additionally, be cautious of third-party scams; always use official eBay channels to avoid unauthorized fees. For best results, prepare all necessary information before contacting support and consider using online resources for quicker resolutions.