BT Group plc
BT Group plc's Investor Relations department is available to handle queries from investors, analysts, and shareholders. You can inquire about financial performance, shareholding, and company strategy. The department operates Monday to Friday during business hours. For issues related to share registration or transfer, you should contact Equiniti, the registrar. While specific wait times are not provided, calling during mid-morning or mid-afternoon may help avoid peak times. Be prepared to provide your name, contact details, and the nature of your enquiry to facilitate a smooth interaction.
Updated 15 Dec 2025
Expected outcomes
- Inquire about financial performance
- Discuss company strategy
- Request shareholder information
- Clarify shareholding details
- Contact registrar for transfers
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Nature of enquiry
- Shareholder reference number
- Personal details
Known issues
While there are no specific issues reported, it is advisable to call during non-peak hours to minimize wait times. Ensure you have all necessary information ready, such as your shareholder reference number if applicable. For share registration or transfer inquiries, directly contact Equiniti to expedite the process. If your call is not answered promptly, consider sending an email or checking the BT Group website for additional contact options.
