Phone directory with practical calling guides
Verified phone numbers paired with practical calling guides. Check preparation requirements, expected outcomes, and known issues before making any call.
Featured guides
Updated regularly based on real calls and user feedback. Every guide includes preparation checklists, outcomes, and troubleshooting tips.
University of Cambridge
You can also schedule appointments with the Vice Chancellor or senior staff and inquire about ceremonial events. Calls are typically managed during standard office hours from Monday to Friday. It is advisable to call during mid-morning or mid-afternoon to avoid peak times. Enquiries are usually triaged by administrative staff before being escalated. Written communication is often preferred for formal matters, but phone calls are a viable option for immediate concerns.
University of Gloucestershire
The reception staff can assist with a variety of questions and redirect calls as needed. For specific queries related to admissions, accommodation, or international matters, it is recommended to use dedicated lines. The phone line is open Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. While wait times can vary, calling during mid-morning or early afternoon may result in shorter queues.
University of London Institute of Education
Callers can inquire about courses, admissions, and student support services. Typical reasons for calling include checking application status, understanding admission requirements, and seeking academic support. While specific wait times are not provided, calls are best made during standard operating hours to ensure availability of staff. Callers may encounter updated branding or be redirected due to the integration with UCL.
University of Glasgow Film & Television Studies
Callers can inquire about undergraduate and postgraduate options, application procedures, and departmental contacts. Typically, calls are answered during operating hours, with peak times occurring during admissions periods. For specific programme questions, callers may be directed to academic staff or the programme convenor. Wait times can vary, but calling during non-peak hours may result in quicker responses.
Goldsmiths, University of London
This service is ideal for general enquiries, such as checking application status, confirming course details, or understanding eligibility criteria. The switchboard operates during main office hours, and while specific wait times aren't provided, calling during mid-morning or mid-afternoon may reduce wait times. For detailed queries about fees, accommodation, or library services, direct lines or emails may offer quicker responses.
OVO Energy (SSE Energy Services)
You can inquire about tariffs, payments, and general service issues. The line is open Monday to Friday from 8am to 6pm, and Saturday from 9am to 1pm. For emergencies, support is available 24/7. Common reasons for calling include submitting meter readings, handling complaints, and reporting emergencies. Wait times can be long, especially on Tuesdays and Saturdays, so calling on Monday or Thursday mornings is recommended for shorter waits.
Ravensbourne University London
Callers can inquire about courses, admissions, events, and campus facilities. The line also provides detailed information on both undergraduate and postgraduate courses across creative, business, and technology disciplines. Additionally, the service connects callers to specific departments such as Architecture, Design, Fashion, Media, Business, and Computing. Typically, calls are routed through a main switchboard, and reception staff are adept at directing inquiries to the appropriate departments. While specific wait times aren't provided, calling during standard operating hours is recommended for the best service.
Wirral Metropolitan Borough Council
Common reasons for calling include making service requests for waste collection, council tax inquiries, and housing assistance. The council also handles general enquiries about its services and processes Freedom of Information requests. Callers are typically greeted by an automated menu, and specifying the required department can help streamline the process. Long wait times are common during peak hours, so calling during off-peak times or using online forms for non-urgent issues is recommended.
Online Library, University of London
You can call them for help with finding readings, accessing resources, and other library-related questions. The service is available Monday to Friday from 09:00 to 17:00 UK time. For immediate assistance, live chat is available from 09:30 to 16:30. Typical wait times are short, but including your student number and module details can expedite the process. Outside these hours, you can leave a message via chatbot or email for follow-up.
University of Bristol Students' Union
You can inquire about the Students' Union's events, facilities, and services from Monday to Friday between 08:00 and 18:00, and on Saturday from 09:00 to 13:00. Advice and support are available for University of Bristol students on academic matters from Monday to Friday, 10:00 to 16:00. You can also get information about joining or managing student societies and clubs, as well as support with student housing. Wait times may vary, but calling during mid-morning or early afternoon might help avoid peak times.
UWTSD Students' Union
You can call to get information about the Students' Union, its services, events, and general support. The Advice Service offers confidential help with academic appeals, extenuating circumstances, and more. Student Representation assists in raising concerns and engaging with student representatives. Additionally, you can inquire about joining or starting clubs and societies. The phone lines are open Monday to Friday, 09:00 - 17:00. During peak periods, such as the start of term or exam results, expect longer wait times. For faster service, consider using online forms or email.
University of Cumbria Students' Union
You can call this number to book phone consultations and appointments regarding academic issues such as appeals, extenuating circumstances, disciplinary matters, and complaints. Additionally, support is available for housing, health, and well-being concerns. The service is free and confidential, accessible to all University of Cumbria students. Typically, calls are handled during office hours from Monday to Friday, 09:00-16:00. While specific wait times are not provided, booking appointments online may expedite the process.
Vitality Health Limited
The customer service team is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. For quote requests, extended hours are available Monday to Thursday until 20:00. Common reasons for calling include policy changes, claims submissions, and obtaining new policy quotes. While wait times can vary, calling mid-morning or mid-afternoon typically results in shorter waits. Mondays and post-holiday periods are peak times, so plan accordingly.
Ministry of Defence Police
This number is primarily used for reporting crimes or suspicious activities at or around MOD sites. Callers can also request armed security responses and specialist policing support, such as dog handling and marine policing. While the phone line is always open, email responses may take up to 48 hours. For non-emergency incidents, the Control Centre is the first point of contact. In emergencies, it is advised to call 999. Typical wait times are short, but using the phone is recommended for urgent issues.
Warwickshire Police Community Fund
Callers can obtain information about donations, eligibility criteria, and the application process. Typically, these enquiries are managed by administrative staff, but for financial or grant-related questions, callers may be redirected to the finance team. While specific wait times are not provided, calling during standard business hours is recommended for prompt assistance. It's advisable to have any relevant reference numbers or personal details ready to facilitate the process.
Paragon Personal Finance Limited
Callers can inquire about personal finance products, manage their accounts, and apply for loans. The phone line is available during operating hours, though specific hours are not provided. Common reasons for calling include checking account balances, resolving payment issues, and obtaining information on loan applications. While specific wait times are not mentioned, calling during mid-morning or mid-afternoon may help avoid peak periods. The service is designed to assist with both new and existing customer queries, ensuring comprehensive support for all financial needs.
Writtle University College
Callers can also receive admissions support, providing assistance with application procedures and requirements. Additionally, the line assists with booking and information for university open days and campus tours. Typically, the reception staff are helpful and can direct calls to the relevant departments. During peak periods, such as admissions deadlines and open day events, wait times may be longer. For non-urgent queries, email responses might be faster.
University of Glasgow
This service connects callers to various university departments, such as admissions, accommodation, and disability services. The switchboard operates during standard university hours, and while specific wait times aren't provided, calling earlier in the day may reduce delays. For direct queries, specific department lines and emails are available. The switchboard staff will assist in directing your call to the appropriate department or provide necessary contact details.
University of Sunderland Students' Union
Students can inquire about student life, events, and support services. The Union provides advice on academic, welfare, and personal issues, and assists with representation and complaints. Event booking is also available. Calls are typically handled by staff or referred to relevant officers. Operating hours are Monday to Friday, 09:00-16:00. It's recommended to call earlier in the day to avoid long wait times, especially during peak periods like the start of the term. For detailed or non-urgent issues, emailing may be more efficient.
Saga Car Insurance (Claims)
When calling, you can expect to provide your policy details and incident information. The line is dedicated to assisting with the claims process, including submitting necessary documents and providing updates on claim status. While typical wait times are not specified, having all required information ready can streamline the process. It's advisable to call during non-peak hours, such as mid-morning or early afternoon, to potentially reduce waiting times.
Yorkshire Building Society
Customers often call for mortgage support, account management, and to provide feedback or lodge complaints. Typical wait times can be longer during peak hours or after major announcements, so calling during off-peak hours is advisable. The best times to call are usually mid-morning or early afternoon on weekdays. The service is available during operating hours, and having your membership number and personal identification ready can expedite the process.
University of Surrey
It connects callers to the appropriate departments or staff members. Common reasons for calling include seeking information about university services, contacting specific departments, or reaching staff members. While exact wait times are not specified, calling during standard business hours typically ensures prompt assistance. For urgent matters, such as admissions or emergencies, direct numbers are available for those specific departments. The switchboard is designed to handle a wide range of inquiries efficiently.
University of Liverpool
Common reasons for calling include checking application statuses, confirming course details, and understanding eligibility criteria. The switchboard operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. While specific wait times aren't provided, calling during early morning hours may reduce wait times. The switchboard serves as the primary contact point, ensuring callers are connected to the right department or service for their needs.
University of Salford Students' Union
Students can also engage in representation activities, raise complaints or feedback, and book spaces for events. Most queries are handled by elected officers or union staff, with complaints requiring internal processes before escalation. Typically, calls are answered during operating hours, and students may need to arrange appointments for certain services. While specific wait times are not provided, contacting the union during non-peak hours may reduce wait times.
London South Bank University
You can also obtain detailed information about undergraduate and postgraduate courses, entry requirements, and application procedures. Additionally, the university offers student support services, including guidance on welfare, counseling, IT support, and library services. The phone lines are open Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00, with student support available until 17:00 on weekdays. While wait times can vary, calling during mid-morning or early afternoon may reduce hold times.
Virgin Media Ltd.
offers TV and broadband sales inquiries through their dedicated phone line. Customers can call to purchase or upgrade TV and broadband packages, inquire about current deals and bundles, and check service eligibility. Sales agents are available Monday to Friday from 08:00 to 21:00, Saturday from 08:00 to 20:00, and Sunday from 08:00 to 18:00. Common reasons for calling include setting up new services, upgrading existing packages, and confirming installation dates. Wait times can be long during peak hours, so calling early morning or late evening is recommended for quicker service.
Queen's Medical Centre
Callers can request directions, be connected to specific wards or clinics, and inquire about appointments. The phone lines are open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. It's advisable to call during off-peak hours to avoid long wait times. For specific services like audiology or appointments, having patient details ready can expedite the process. The switchboard efficiently directs calls to the relevant departments, ensuring you reach the right contact quickly.
Royal Preston Hospital Charity Office
You can call to inquire about donation processes, fundraising events, and how to apply for funding from the Governors Charitable Fund. The office is located at the main entrance of the hospital, next to Preston's Cafe. Donations can be made via phone, text, or in person. Typical reasons for calling include processing donations, seeking information on fundraising activities, and obtaining support for funding applications. Calls are best made during office hours for prompt assistance.
InterContinental Hotels Group PLC
The service is typically available Monday to Friday. While specific wait times may vary, it is advisable to call during mid-morning or mid-afternoon to potentially experience shorter wait times. The customer service team can assist with reservation inquiries, provide information on promotions, and resolve booking issues. It is also possible to get support for loyalty program queries. While specific issues aren't detailed for this number, general advice suggests having all necessary details ready to expedite your call.
Wrexham Glyndwr University
You can inquire about admissions, campus facilities, events, and student support. The university also provides student advice on academic procedures, enrolment, accommodation, healthcare, ID card replacement, timetables, and graduation. Calls are accepted in both Welsh and English. While specific course inquiries require a different number, general questions are handled efficiently. The best times to call are weekdays from 08:30 to 17:00. Online chat is also available on the university's website during office hours for additional support.
University of London Institute of Philosophy
Common reasons for calling include inquiries about the Institute's events, research activities, and administrative matters. Additionally, callers can contact the Director for academic or institutional concerns. Calls are generally routed through the main administrative office, and you may need to provide your name, affiliation, and purpose of enquiry. While specific wait times are not provided, it is advisable to call during operating hours for the best chance of reaching the appropriate department or individual.
Royal Sussex County Hospital
Common reasons for calling include connecting to specific clinical departments like A&E, Cancer Centre, or Cardiac Surgery, and accessing the Patient Advice and Liaison Service (PALS) for support and feedback. The switchboard staff are generally helpful, though peak times may lead to longer wait times. It is advisable to call during early mornings or avoid Mondays to reduce waiting. The hospital provides essential information and support to patients and families, ensuring they receive the necessary guidance and assistance.
Royal Victoria Hospital
This line is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. Common reasons for calling include connecting to specific departments, inquiring about outpatient and specialist appointments, and obtaining general hospital information. The switchboard staff can efficiently redirect calls to the appropriate services. For urgent or emergency care, it is advised to use the dedicated 'Phone First' line. While typical wait times are not specified, calling during non-peak hours may result in quicker service.
North Yorkshire Police
This number allows you to report non-emergency crimes, suspicious activities, or provide information. You can also make general inquiries about police services and submit complaints or feedback about police conduct. Calls should be made during operating hours, and emergencies should be directed to 999. Typical wait times can vary, but calling during off-peak hours may reduce wait times. For complaints, detailed information will be required, and you may be referred to the professional standards department.
University of Bristol
Common reasons for calling include seeking directions, understanding opening hours, and obtaining basic university information. The line also assists with locating staff members and academic contacts. Typically, calls are handled during regular operating hours, and it is advisable to call during mid-morning or mid-afternoon to avoid peak times. Callers should be prepared to specify the department or service they wish to reach for faster assistance.
Northumbrian Water Limited
You can report a leak in the street, footpath, or on private property for investigation and repair. Emergency water supply issues, like loss of water due to a leak, can also be reported for urgent response. The emergency leakline is available 24/7, ensuring immediate attention to critical problems. Online reporting is also available for non-urgent leaks. Typical wait times for a technician to be dispatched range from 1 to 5 days, depending on the severity of the issue. For the best service, call during off-peak hours, typically early mornings or late evenings.
