Capital One (Europe) plc
Calling Capital One (Europe) plc at +441158433300 provides access to a range of services for UK credit card holders. You can receive assistance with account queries, report fraud, and lodge complaints. Common reasons for calling include checking account status, reporting unauthorized transactions, and escalating unresolved issues. Wait times can be long, especially during peak hours or after billing cycles. It's advisable to call during off-peak times or use online services when possible. Automated menus are used initially, so have your account details ready to expedite the process.
Updated 15 Dec 2025
Expected outcomes
- Assist with account queries
- Process payments
- Report unauthorized transactions
- Lodge formal complaints
- Escalate unresolved issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Date of birth
- Address
- Security answers
- Details of suspicious activity
Known issues
Customers frequently experience long wait times, particularly during peak hours and after billing cycles. To minimize wait times, consider calling during off-peak hours or utilizing online services. Automated menus can make it difficult to reach a live agent quickly. To expedite this, use specific menu options or phrases. If you encounter issues, ensure you have all necessary information ready, such as your account number and details of your query or complaint. This preparation can help streamline the process and reduce frustration.
