Coventry Building Society
Coventry Building Society offers a range of services via their main contact number. Customers can inquire about account information, manage savings accounts, and get assistance with mortgage applications and payments. The line also handles complaints and feedback. Typical wait times can be longer during peak hours, such as Mondays and after holidays. For quicker service, try calling mid-morning or mid-afternoon on weekdays. Be prepared to pass security checks for account-specific queries by having your account number and personal identification ready.
Updated 15 Dec 2025
Expected outcomes
- Check account information
- Open savings account
- Manage savings account
- Apply for mortgage
- Submit complaints
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal identification
- Mortgage account number
- Details of complaint
- Branch details
- Security questions
Known issues
Customers occasionally experience long wait times, particularly during peak hours like Mondays and after holidays. To minimize wait times, it's advisable to call mid-morning or mid-afternoon on weekdays. Additionally, some users report call disconnects before reaching an agent. If this happens, try redialing or use the online contact form for assistance. Always ensure you have the necessary information ready to expedite the process.
