Information Commissioner's Office
The Information Commissioner's Office (ICO) helpline at +441625545745 is available for addressing various data protection and information rights issues. Common reasons for calling include inquiries about data protection laws, filing complaints about data breaches, and seeking guidance on compliance with UK GDPR and DPA. The helpline operates during standard business hours, and callers may experience long wait times, especially after major data breaches. For quicker service, consider calling during off-peak hours or using online forms for complaints and inquiries. The ICO staff are trained to handle a wide range of queries and may direct you to submit details via email or online for tracking purposes.
Updated 15 Dec 2025
Expected outcomes
- Answer data protection questions
- File a data protection complaint
- Receive GDPR compliance guidance
- Request subject access assistance
- Obtain information rights advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- Details of the complaint
- Relevant documentation
- Proof of identity
- Nature of enquiry
- Supporting documents
Known issues
Callers to the ICO helpline may occasionally experience long wait times, particularly during peak periods or after significant data breaches. To mitigate this, it is advisable to call during off-peak hours or use the online forms available for submitting complaints and inquiries. Additionally, complex cases or legal queries may require escalation to specialist teams, which can lead to slower resolutions. In such instances, follow-up is typically provided via email or post. The ICO staff are equipped to guide you through these processes and ensure that your concerns are addressed efficiently.
