London Metropolitan University
London Metropolitan University offers a range of services via their main contact number, including general enquiries and department transfers. Callers can ask questions about university-wide information or request to be transferred to specific departments such as Admissions, Finance, or the Student Union. The service operates Monday to Friday from 09:00 to 17:00. During peak times, especially at the start of the term, wait times may be longer. For convenience, a call back request can be submitted through their online form, with responses provided during business hours. It's advisable to call outside peak hours for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Answer general questions
- Transfer to Admissions
- Transfer to Finance
- Transfer to Student Union
- Submit call back request
- Provide university information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Department name
- Call purpose
- Name
- Phone number
- Query type
- Contact details
Known issues
Callers to London Metropolitan University may experience long wait times during peak periods, particularly at the start of the academic term. To mitigate this, the university offers a call back service, allowing callers to submit their details online and receive a response during business hours. Additionally, there have been occasional reports of transfer errors, where callers are connected to incorrect departments. To avoid this, it is recommended to confirm the department before being transferred. Calling outside peak hours can also help reduce wait times and improve the overall experience.
