London Mutual Credit Union
London Mutual Credit Union provides a range of services via their contact number. You can inquire about account details, report lost or stolen cards, and discuss repayment issues. The line for lost or stolen cards is available 24/7, while other services operate Monday to Friday, 09:00–17:00. Common reasons for calling include updating contact information and checking account balances via SMS. Wait times can be long during peak hours, particularly on Mondays and Fridays. For quicker service, try calling mid-morning on Tuesdays or Wednesdays.
Updated 15 Dec 2025
Expected outcomes
- Check account status
- Report lost card
- Discuss loan repayment
- Update contact details
- Receive balance via SMS
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Membership number
- Personal identification
- Loan account details
- Phone Passcode
- Registered mobile number
- New mobile number
Known issues
Users often experience long wait times, especially on Mondays and Fridays. To avoid delays, consider calling mid-morning on Tuesday or Wednesday. Some callers face difficulties updating contact information due to strict security checks. Ensure you have your Phone Passcode and personal identification ready to expedite the process. For account balance inquiries, using the SMS service can be a quick alternative. If you encounter issues, double-check that your mobile number is registered with the credit union.
