London South Bank University
London South Bank University's Student Services can be reached via the main switchboard for a variety of needs. Common reasons to call include checking application statuses, confirming course details, and inquiring about student support services. The switchboard operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. While wait times can vary, calling during mid-morning or early afternoon may result in shorter queues. For specific queries, such as admissions or finance, direct lines or emails might be more efficient.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm course details
- Inquire about student support
- Request department transfers
- Ask about campus facilities
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Course details
- Department name
- Nature of enquiry
- Personal identification
- Relevant documents
Known issues
While there are no specific issues reported, it is advisable to have all necessary information ready before calling to ensure a smooth process. If you encounter long wait times, consider calling during off-peak hours, such as mid-morning or early afternoon. For detailed inquiries, using direct lines or emails may provide quicker responses. Always clearly state your enquiry to the operator to be directed efficiently.
