Worcester Students' Union
The Worcester Students' Union provides a range of support services for University of Worcester students, including academic, health, and housing advice. Students can book appointments online, by phone, email, or in person, with drop-in sessions available on Fridays. Appointments are typically available Monday to Friday from 09:00 to 16:30, with some extended hours by arrangement. Common reasons for calling include booking appointments, accessing drop-in support, and seeking advice on academic or personal issues. Wait times can increase during peak periods such as the start of term or exam season. It's advisable to call early in the day to avoid delays.
Updated 15 Dec 2025
Expected outcomes
- Book advice appointments
- Access drop-in support
- Request document reviews
- Arrange meeting representation
- Request extended hours
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Contact details
- Relevant documents
- Meeting details
- Preferred time slots
- Brief issue description
Known issues
Students often experience long wait times during peak periods like the start of term or exam season. To address this, the Union is trialing extended hours and additional drop-in sessions. Another common issue is the limited weekend availability, as regular support is not offered on weekends. Students are encouraged to use the online enquiry form for triage, and some exceptional appointments may be arranged by request. For urgent matters, it's best to contact the Union as early as possible during the week.
