Capital One (Europe) plc
When calling Capital One (Europe) plc's Lost and Stolen Cards department at +448000521692, you can manage credit card accounts, report lost or stolen cards, and get assistance with applications and payments. The service is available Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. Callers often reach out to inquire about balance details or to resolve issues with their accounts. Typically, wait times are shorter during early morning hours. Automated options are available for common tasks, allowing you to quickly access services without waiting for an agent.
Updated 15 Dec 2025
Expected outcomes
- Report lost or stolen cards
- Manage credit card accounts
- Inquire about balances
- Get payment assistance
- Apply for new credit cards
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Personal ID
- Date of birth
- Address
- Credit card details
- Recent transaction history
Known issues
While there are no specific known issues reported, it is advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary information, such as your account number and personal identification, ready before calling. Automated services can handle many common requests, which may expedite your call. If you experience any difficulties, consider using online banking services as an alternative to manage your account efficiently.
