NatWest Bank plc
NatWest Bank provides a range of services via their contact number +442070855000. Customers can manage personal and business accounts, report fraud, inquire about loans and mortgages, and receive support for online and mobile banking. Automated services are available 24/7, while live agent support is accessible during business hours. Common reasons for calling include checking account balances, reporting unauthorized transactions, and seeking assistance with banking services. Wait times can be longer during peak hours, so calling during off-peak times is advisable. Security verification is required for all account-specific inquiries.
Updated 15 Dec 2025
Expected outcomes
- Check account balance
- Report unauthorized transactions
- Inquire about loans
- Manage business accounts
- Access online banking support
- Update account information
- Request mortgage details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Security information
- Details of incident
- Personal information
- Loan details
- Business account number
- Online banking credentials
Known issues
Customers often experience long wait times when trying to reach a live agent, particularly during peak hours. To avoid delays, consider calling during off-peak times or using automated or online services. Occasionally, calls may be disconnected before reaching an agent; in such cases, redialing or using online chat can be effective alternatives. The security verification process can be complex, so having all required information ready and following prompts carefully can help streamline the experience. These measures can enhance the efficiency of your call to NatWest Bank.
