Birmingham City University
Birmingham City University's Students Union offers a range of services through their contact number, including general inquiries about student life, societies, events, and support services. You can also get assistance with joining or starting a society, room bookings, and student group finances. Additionally, guidance is available for students interested in becoming a representative and participating in student governance. The department handles complaints and feedback, including reports of bullying, harassment, hate crimes, or sexual misconduct. The phone line is open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers may experience long wait times during peak periods, especially at the start of the term. For quicker service, try calling outside peak hours or use email or web forms.
Updated 15 Dec 2025
Expected outcomes
- Check student life details
- Join a society
- Book a room
- Report bullying
- Submit feedback
- Become a student rep
- Request society support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Incident details
- Contact information
- Area of interest
- Details of complaint
- Relevant documents
Known issues
Callers sometimes experience long wait times, particularly during peak periods like the start of the term. To avoid delays, consider calling outside of these times or using email or web forms for a faster response. Additionally, support is limited on Saturdays and unavailable on Sundays, so it's best to reach out during weekday hours for comprehensive assistance. The reception staff is generally helpful and knowledgeable, ensuring that your inquiries are directed to the appropriate department or support team.
