Bishop Grosseteste University
Bishop Grosseteste University's Course Enquiries department provides assistance with course information, entry requirements, and application processes. You can inquire about university facilities and receive support for UCAS applications. The department operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Special extended hours are available on A-level results day for clearing and adjustment support. Providing specific details like the course name or UCAS ID can expedite your query. While typical wait times aren't specified, calling during non-peak hours, such as early mornings, may reduce wait times.
Updated 15 Dec 2025
Expected outcomes
- Answer course questions
- Assist with UCAS applications
- Provide entry requirements
- Explain application process
- Support on results day
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Course name
- Area of interest
- Personal details
- UCAS ID
- Results information
- Application documents
Known issues
When contacting the Course Enquiries department, having specific information ready, such as your course name or UCAS ID, can significantly streamline the process. If you encounter long wait times, consider calling during early morning hours or using email for less urgent queries. While no specific issues are reported, common frustrations include unclear application instructions or missed deadlines. To avoid these, ensure you have all necessary documents prepared in advance and confirm deadlines with the advisor.
