Bishop Grosseteste University
Bishop Grosseteste University's Student Advice department offers a range of support services for current and prospective students. You can receive guidance on disability support, student funding, housing, debt, employment, legal issues, and mental health. The department is available Monday to Thursday from 08:30 to 17:00, and Friday from 08:30 to 16:30. Common reasons for calling include seeking financial advice, reporting incidents, or accessing mental health support. Wait times may vary, especially during peak periods like the start of the term. To avoid delays, consider using the online booking system to schedule appointments in advance.
Updated 15 Dec 2025
Expected outcomes
- Get financial advice
- Access mental health support
- Request disability support
- Report an incident
- Book an appointment
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Contact details
- Reason for appointment
- Incident details
- Access Needs Declaration Form
- Completed forms
Known issues
Some students experience long wait times when trying to book appointments, particularly during peak periods such as the beginning of the academic term. To mitigate this, it is recommended to use the online booking system to schedule appointments well in advance. This can help ensure timely access to the services you need. Additionally, if you encounter any issues, consider reaching out via email for a potentially quicker response. The university strives to provide confidential, impartial, and non-judgemental support, ensuring accessibility for all students.
