+44 203 947 7777courtauld institute receptiondepartment routinggeneral queries

Courtauld Institute of Art

The Courtauld Institute of Art's main contact number is available for general reception enquiries and department routing. Callers can receive basic information about the institute and the gallery, or be directed to specific departments through a numbered menu. The reception operates from Monday to Friday, between 10:00 and 16:00. For specific queries such as ticketing, admissions, or HR, it is recommended to contact the respective departments directly via email or their direct lines. The reception cannot assist with ticketing support, so callers are advised to use the online FAQ or email for such issues. Wait times are typically short during operating hours.

OrganizationCourtauld Institute of Art

Updated 15 Dec 2025

Expected outcomes

  • Receive general information
  • Connect with departments
  • Inquire about gallery
  • Request department contacts
  • Seek admissions guidance

Call preparation

Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.

  • Email address
  • Department name
  • Specific query details
  • Operating hours knowledge
  • Direct line numbers

Known issues

A common issue is that the reception cannot handle ticketing or booking queries for the gallery. Callers frequently face this problem and are advised to use the online FAQ or email galleryinfo@courtauld.ac.uk for assistance. This issue is reported often, and the reception redirects such queries to the appropriate online resources or the gallery ticketing desk. To avoid frustration, it is best to contact the relevant department directly for specific queries, as the reception primarily handles general information and call routing.