London Metropolitan University
London Metropolitan University's Admissions department provides essential services related to tuition fee payments. Students can call to arrange payment plans, inquire about invoices, and receive support for various payment methods. The department is available Monday to Friday, 09:00–17:00. Common reasons for calling include setting up instalment plans, making payments, and booking virtual appointments for income collection queries. Wait times may increase during peak periods, such as the start of academic terms and fee deadlines. For quicker service, consider calling outside these times or using email for non-urgent issues.
Updated 15 Dec 2025
Expected outcomes
- Arrange tuition fee payments
- Set up instalment plans
- Support for payment methods
- Book virtual appointments
- Inquire about invoices
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID number
- Date of birth
- Invoice number
- Bank details
- University username
- Appointment request form
Known issues
Students often experience delays during peak periods, such as the start of academic terms and fee deadlines. To avoid long wait times, it is advisable to contact the department outside these peak times or use email for non-urgent queries. Additionally, some students may not be eligible for instalment plans, such as those in the Study Abroad program. It's important to check eligibility criteria before applying. Payments from sanctioned countries are restricted, and affected students should contact the office for alternative arrangements. These issues can impact the efficiency of resolving queries, so being prepared with the necessary information can help expedite the process.
