Queen's University Belfast
Queen's University Belfast's Undergraduate Admissions department can assist with a wide range of admissions-related inquiries via their dedicated phone line. Common reasons for calling include checking application statuses, understanding entry requirements, and handling queries during Clearing and Confirmation periods. The department operates Monday to Friday from 08:00 to 18:00, and on Saturdays from 09:00 to 13:00, with no service on Sundays. During periods such as Confirmation and Clearing, it is advised to use their online enquiry form for quicker responses due to potential increased call volume and limited phone hours.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Understand entry requirements
- Change of course inquiries
- Clearing vacancies enquiries
- Confirm course acceptance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UCAS Personal ID
- List of courses of interest
- All qualifications details
- Access to online enquiry form
- Clearing period schedule
- Confirmation letter
Known issues
Many callers experience long wait times during peak periods like Confirmation and Clearing, often leading to frustration. It is beneficial to utilize Queen's University Belfast's online enquiry form for faster service during such times. The form allows for prompt communication and resolutions when phone lines are overwhelmed. Another issue is the limited availability of admissions phone services over the weekend, with lines completely unavailable on Sundays and offering reduced hours on Saturdays. For this reason, preparing and sending enquiries through the online platform outside of normal hours is recommended to avoid delay.
