⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Durham Constabulary
Durham Constabulary's non-emergency contact number is available 24/7 for reporting minor crimes, anti-social behavior, or public disturbances that do not require immediate police response. This line is also used for general police enquiries, such as requesting information about police services, ongoing investigations, or community safety. Callers should be prepared to provide details about the incident or enquiry, including location and contact information. While the service is always open, wait times can be longer during peak hours or major incidents. For faster service, consider calling during off-peak times or using online reporting for non-urgent matters.
Updated 15 Dec 2025
Expected outcomes
- Report minor crimes
- Report anti-social behavior
- Request police information
- Inquire about investigations
- Seek community safety advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Location of incident
- Contact information
- Nature of enquiry
- Reference number
- Time of incident
Known issues
Callers to Durham Constabulary's non-emergency line occasionally experience long wait times, particularly during peak hours or major incidents. It is recommended to use online reporting for non-urgent issues or call during less busy periods to minimize wait times. Additionally, some callers have reported confusion with the automated menu options, which has been addressed with improved call routing and clearer prompts. If you encounter issues, listen carefully to the menu options and ensure you have all necessary information ready to provide to the operator.
