⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Durham Constabulary
Durham Constabulary's headquarters can be reached for various services, including emergency response and non-emergency reporting. For life-threatening situations or crimes in progress, dial 999 for immediate police attendance. Non-emergency incidents, such as past burglaries or noise complaints, can be reported 24/7 via 101. General inquiries about police services are available Monday to Friday, 9am to 5pm. Typically, wait times for non-emergency calls are shorter during weekday mornings. For hearing-impaired callers, a Minicom helpline is available. All incidents are logged, ensuring a record of your report.
Updated 15 Dec 2025
Expected outcomes
- Request immediate police attendance
- Report non-emergency incidents
- Inquire about police services
- Log a noise complaint
- Ask about crime prevention
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of emergency
- Exact location
- Caller contact details
- Details of incident
- Incident location
- Incident reference number
Known issues
When calling Durham Constabulary, it's important to know the difference between emergency and non-emergency situations. For emergencies, dial 999, while 101 is for non-urgent matters. Calls to 101 may experience longer wait times during peak hours, such as evenings and weekends. To avoid delays, consider calling during weekday mornings. For those with hearing impairments, the Minicom helpline offers an alternative communication method. Always have relevant details ready to ensure a smooth reporting process.
